Privacy Policy
Jollyporch Backstage Culinary Ltd. ("Jollyporchbackstag", "we", "our", or "us") is committed to protecting the privacy and security of your personal data. This Privacy Policy details how we collect, process, store, and safeguard information when you visit our website jollyporchbackstag.asia or engage with our backstage tour catering services.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when submitting inquiries or booking tour hospitality services:
- Contact Data: Name, professional email address, phone number, and corporate affiliated organization.
- Event & Production Details: Tour schedules, venue locations, crew headcounts, and specific dietary rider instructions.
- Technical Usage Data: IP address, browser type, device information, and pages visited via anonymized cookies.
2. How We Use Your Information
We use the collected information exclusively for operational and commercial purposes related to tour management:
- Fulfilling catering logistics, dietary preferences, and venue coordination requests.
- Processing corporate proposals, invoices, and service agreements.
- Responding to support tickets, booking inquiries, and customer feedback.
- Ensuring compliance with local food safety regulations and venue access permissions.
3. Non-Disclosure & Confidentiality
We recognize the sensitive nature of high-profile entertainment productions. We maintain strict non-disclosure procedures regarding artist itineraries, green room specifications, and private event schedules. We never sell, rent, or commercialize your personal or production data to third-party marketers.
4. Data Retention & Security
Your personal data is securely retained only for as long as necessary to fulfill the purposes outlined in this policy or to comply with statutory legal and accounting requirements. We implement enterprise-grade physical, technical, and managerial safeguards to protect against unauthorized access or disclosure.
5. Your Rights Under Data Protection Laws
Depending on your location (including rights under the UK GDPR and EU General Data Protection Regulation), you possess rights regarding your data:
- The right to request access to the personal data we hold about you.
- The right to request correction of inaccurate or incomplete data.
- The right to request deletion of your personal records ("Right to be Forgotten").
To exercise any of these rights, please contact our privacy compliance officer at [email protected].